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FAQ

Frequently Asked Questions

Q. How can the Network benefit me?
A. POS acquirers can benefit from the Network’s service, coverage and cost. Participation in a cost-effective and efficient online PIN-based debit network can facilitate successful and dependable processing of cardholder transactions at POS terminals.

In addition, it’s easy for retailers to decrease expenses with the Network’s fee schedule. Access to millions of cardholders nationwide and in Canada brings more customers into businesses that offer ATM transactions through the Network.

Q. What kind of geographical coverage does the Network offer?
A. ACCEL/Exchange is available in all 50 states and Canada, an instantly recognized brand with a significant track record of success. In addition, ACCEL/Exchange is accepted at 650,000 POS locations at the nation’s leading merchants, ensuring cardholders can use their cards when and where they choose.

Q. What kind of performance record does the Network have?
A. ACCEL/Exchange consistently delivers 100% switch performance and greater than 99% transaction authorization rates.

Q. Who owns the Network?
A. ACCEL/Exchange is owned and operated by Fiserv EFT, a renowned innovator and leader in the EFT marketplace and a division of Fiserv, Inc. (Nasdaq:FISV), a Fortune 500 company that provides information management systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, business process outsourcing (BPO), software and systems solutions. The company serves more than 18,000 clients worldwide and is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. Headquartered in Brookfield, Wis., Fiserv reported more than $4.5 billion in total revenue for 2006. For more information, please visit www.fiserv.com.

Q. How long has the Network been in existence?
A. Founded in 1974 in the Pacific Northwest, The Exchange Network was the world’s first 24-hour ATM shared network, as well as the first to complete both a coast-to-coast ATM transaction and an international ATM transaction. The ACCEL Network was founded in 1985 as the Northwest’s regional POS Network. The ACCEL and Exchange Networks merged in 1991 to provide member organizations with superior ATM and POS capabilities through a single network membership.

 
Contact Info
For more information, please call or email us at: 800.519.8883
eftbasupport@fiserv.com


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